Privacy Policy

Effective Date: August 6, 2026

Privacy Policy

YouGlow Makeover (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit booking enquiries, or use our bridal makeup and related services.

YouGlow Makeover is currently operated by Aswathy C L.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you contact us or request our services, we may collect:

Full Name
Email Address
Phone Number
WhatsApp Number
Wedding/Event Date
Wedding/Event Location
Type of Service Requested
Messages or enquiries you submit

Booking Information

If you decide to book our services, we may collect information necessary to manage your booking, including:

Booking details
Payment-related information
Communication history
Appointment information

Note: Online card payments are not processed directly through this website.

2. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP Address
Browser Type
Device Type
Operating System
Pages Visited
Time Spent on Pages
Referral Source
Website Interaction Data

This information helps us improve our website and marketing performance.

3. How We Collect Information

Information may be collected through:

Website booking forms
Contact forms
WhatsApp conversations
Phone calls
Email enquiries
Social media messages
Facebook Lead Ads
Instagram Lead Ads
Google Ads Lead Forms
Cookies and tracking technologies

4. How We Use Your Information

Your information may be used to:

Respond to enquiries
Schedule consultations
Confirm bookings
Provide bridal makeup and related services
Send quotations or pricing information
Communicate appointment details
Improve customer service
Improve website performance
Improve marketing campaigns
Measure advertising effectiveness
Protect against fraud and misuse
Comply with legal obligations

We do not sell your personal information.

5. Advertising & Analytics

To understand website performance and improve our services, we use various analytics and advertising technologies.

These may include:

Google Analytics 4 (GA4)
Google Tag Manager
Google Ads Conversion Tracking
Google Search Console
Meta Pixel (Facebook & Instagram)
Microsoft Clarity

These tools help us understand:

Website traffic
Visitor behaviour
Popular pages
Marketing performance
Conversion performance
User experience
Advertising effectiveness

These services may use cookies and similar technologies.

6. Cookies

Our website uses cookies to:

Remember user preferences
Improve website functionality
Measure website traffic
Understand visitor behaviour
Improve advertising performance

Most browsers allow you to disable cookies through browser settings.

Disabling cookies may affect certain website features.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers where necessary to operate our business, including:

Google
Meta (Facebook & Instagram)
Microsoft
WhatsApp
Email service providers
Website hosting providers

Information may also be disclosed where required by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Respond to enquiries
Meet legal obligations
Resolve disputes

When information is no longer required, it is securely deleted or anonymized where practical.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your information
Delete your information
Withdraw marketing consent
Request clarification regarding your personal data

To make such requests, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies separately.

12. Children’s Privacy

Our services are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

YouGlow Makeover

Operator: Aswathy C L

Email: youglowmakeover@gmail.com

Phone / WhatsApp: +91 97780 24900

Address:
YouGlow Makeover
Near Ashraya Bhavan, Karinada Bus Stop
Neyyattinkara
Thiruvananthapuram
Kerala – 695121
India